Fulfillment date should be updated correctly - Creates issue with review emails.

21 votes

If fulfillment for an order has been cancelled, say on May 01 and order is fulfilled again say on May 10, the review request are sent per the May 01 fulfillment date. This is like a defect. Needs to be fixed.

Under consideration Suggested by: Gary (11 May, '18) • Upvoted: 26 Mar • Comments: 2

Comments: 2

25 Jul, '19
Richard Merged
When requesting reviews from old shopify orders, I would prefer if the old (but recent) orders respected the value for the request timing setting. So if requests are set to be sent 14 days after their order was fulfilled, then judge.me would wait until that time to send a review request, even if the review request was triggered manually from old shopify orders instead of being sent immediately.
2
17 Oct, '19
Admin
"Follow Request Timing setting when requesting reviews from old shopify orders" (suggested by Richard on 2019-07-25), including upvotes (1) and comments (0), was merged into this suggestion.
2