Product Reviews: product variant captured in review
hi, would love for the review to capture product variant purchased by customer
Comments: 10
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29 Nov, '18
Ricky TranCapture Product variant and fit
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28 Feb, '19
John WebberYes this would be extremely beneficial for us too.
We sell phone cases and we have 1 product that contains 10 variants of each of the devices we offer.
So if someone buys an iPhone X case, they might leave a negative review because they don't like the buttons, or camera hole.
That review will currently be on the Product level, not the Variant level.
A future customer might think that negative review applies to all variants, instead of only iPhone X case.
Apparel, shoe sizes, colors, etc... -
14 Nov, '20
S.G. MergedAdding reviews based on variants would be a fantastic feature!
We only have a few product types on the site to keep it clutterfree but they have lots of variants.
Being able to review items based on their variant would make it a lot easier for customers to make a decision. -
26 Nov, '20
Admin"Variant specific reviews" (suggested by S.G. on 2020-11-14), including upvotes (1) and comments (0), was merged into this suggestion.
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06 Jul, '21
Christina MergedAt the moment the reviews are assigned to the base product. It would be good if the reviews showed the variant options that was purchased by the customer (for example, Colour: Black, Size: Large) so that other customers can take this into account when making their purchase.
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12 Jul, '21
Admin"Show Variant Options on the review" (suggested by Christina on 2021-07-06), including upvotes (1) and comments (0), was merged into this suggestion.
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29 Nov, '21
JoThe lack of this function is rather appalling to my custom handicraft shop. When I asked about this:
my problem: Repeat orders >> Will skip: another variant is already in order
Judge.me’s response: This happens because there are many variants of 1 item in their orders. For example, in 1 order, they buy 2 same pencils in 2 differents colors red and blue. In this case, we only send out 1 review request since it belongs to 1 item.
What about in the case where the red pencil is less smooth than the blue’s that the customer bought?
Can I suggest that you guys tag the review to line item order? if I’m a store that sells pencils, and a customer who buys 2, they should be able to leave a separate reviews for them.
JM’s solution to this is to create separate listings but like a previous poster mentioned, not all of us like cluttering our websites with 10001 listings if we can group them for the customer’s ease of browsing.
Thank you. -
22 Apr, '22
Jessie MergedWe often have many variants of a product. If it is possible to separate comments based on different variants. Or we can add a note to the review to let the customer know which product the review belongs to
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19 May, '22
Judge.me Admin"Review can be separated by model" (suggested by Jessie on 2022-04-22), including upvotes (1) and comments (0), was merged into this suggestion.
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13 Jan
REL BeautyAgreed! We sell lip balm and would love to have the review specific to each variant shade instead of the base product.