Multilingual review requests

Comments: 14

• 12 Oct, '18
  Christ Merged

  In order to set up a multi-language store, we'd like to send review requests in the language that the user browsed in.
  
  In order to do so, a language tag (e.g. from a translation app such as Bablic) should be fetched (e.g. via JavaScript) and then made available in Judge.me. Alternatively, the available language tag in the order could be used to achieve this.

• 10 Feb, '20
  Admin

  "Integration to product reveiws for multilingual site." (suggested by Yong on 2020-01-17), including upvotes (1) and comments (0), was merged into this suggestion.

• 25 Feb, '20
  Elizabeth

  Hi Frederik, I see your comment dates back to 2018, but I was wondering if you found a workaround for that, both for the email and the widget ?

• 02 Mar, '20
  Moderator Admin

  Thanks for your feedback. We are actively working on giving you all the capability to send different emails for different languages. For the widgets, you can also use custom JS and CSS to change the texts on your website.

• 25 Mar, '20
  Eric Braunschweiler Merged

  It would be great if the app supported multi language sites that use apps like Langify or Weglot in order to be able to automate or organize reviews according to their language.

• 13 Apr, '20
  Admin

  "Multi Language" (suggested by Eric Braunschweiler on 2020-03-25), including upvotes (1) and comments (0), was merged into this suggestion.

• 30 Apr, '20
  Kateryna Merged

  Usually, shops that use multi-languages have ADDITIONAL DETAILS field in Order Details that show customer‘s language.
  This field could be used to differentiate email template language.
  
  Or any other multi-language request templates option would be amazing!

• 02 May, '20
  Admin

  "Retrieve user locale to allow sending multi-language review request" (suggested by Christ on 2018-10-12), including upvotes (3) and comments (0), was merged into this suggestion.

• 02 May, '20
  Admin

  "Multi languages for Review Request email templates" (suggested by Kateryna on 2020-04-30), including upvotes (1) and comments (0), was merged into this suggestion.

• 02 May, '20
  Moderator Admin

  We are pleased to support multiple language emails for users on the Awesome paid plan based on Shopify's multi-language settings. You can read more information about how to enable it here:
  https://support.judge.me/support/solutions/articles/44001923089-multiple-language-emails

• 01 Jun, '20
  Moderator Admin

  We're also pleased to announce an integration with Weglot for widget translation: https://support.judge.me/support/solutions/articles/44001939323-weglot-integration-translate-your-judge-me-widgets

• 14 Apr, '21
  Francisco

  It is a great feature and it is one of the reasons we choose Judge.me as for our multilingual store.
  However, the rewards coupon emails which we would like to send after a review is received does not have custom templates (only a single plain template) and therefore can't be used with multiple languages.
  For example, if you send a request review email in Spanish to a customer who checked out in Spanish, the reward coupon email will be sent in the default language English.
  This feature is incomplete for us.

• 29 Jun, '21
  Didier Merged

  An external & trusted website for reviews on an e-shop and its products is great, but in the language of the buyers is better. Any plan to support several languages (including french ;-)) ?
  
  Thank you,

• 29 Jun, '21
  Moderator Admin

  If you have a Shopify multi-language store, you can display the your Judge.me's widget texts (titles, buttons, review form fields, etc.) in the store language that your visitors are using: https://blog.judge.me/blog/automatic-default-translations-judge-me-widgets
  You can also read this article about translating your widgets and emails: https://blog.judge.me/blog/translate-judge-me-widgets-and-emails