[Core] Filter by words to automatically hide/publish reviews

3 votes

I think it would be beneficial to have a filter that includes certain words to make them automatically hidden/published. For example, some customers will leave a 5 star review with a negative description, so I must go through the reviews daily to hide them. By creating a filter with certain words, I will not have to constantly be wary of the higher star reviews and if they are really true high reviews.

Done Suggested by: Ana (24 Sep, '18) • Upvoted: 30 Aug, '21 • Comments: 3

Comments: 3

01 Apr, '21
Gaurisha Khosla Merged
We should be able to moderate certain keywords from reviews and not publish them if they have them.
05 May, '21
Judge.me Support Admin
"Add Keyword Moderation" (suggested by Gaurisha Khosla on 2021-04-01), including upvotes (1) and comments (0), was merged into this suggestion.
30 Aug, '21
Judge.me Admin
Hi Ana,

You can now do this with our feature called the Profanity Filter. This filter allows you to automatically censor bad or negative languages appearing in your reviews, or totally hide these reviews from showing up.

You can read more about it here: https://support.judge.me/en/support/solutions/articles/44002238798-profanity-filter-filter-reviews-with-predefined-keywords