Review emails redirects to review landing pages and NOT product page

2 votes

Instead of redirecting people from the review email to the product pages, then just do like yotpo and trustpilot; Direct people to a landing page that only focuses on getting this review. By sending people to the product pages you create WAAYy to many distractions, which results in less reviews submitted.
I am talking about the multi-review template.

Under consideration Suggested by: Alexander (01 May, '21) • Upvoted: 09 Feb, '22 • Comments: 1

Comments: 1

09 Feb, '22
Scott
Also if you send to the product page, it's a useless experience since they already bought it. And now if we marked it down since then, we have a CS issues and customers complain and want a credit. Sending to a different page, we can better thank them or tell them they are entered into a contest for each review left for the month. Then we can work on upselling them to see other products. Ideally to related products and to a page specific to each item.