Customize and schedule emails based on specific products, product collections or tags
I would love to be able to segment my review request emails based on the product that was purchased.
For specific products there is a specific offer and funnel created around them, each catering to that products niche. I would like to be able to cater to the needs of that client by being able to customize the email based on a segmentation of product purchased.
I believe this personalization could really encourage more reviews, or more personalized and stronger reviews.
Thanks!
Comments: 10
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03 Jun, '20
Livia Pinzari Mergedis it possible to set a different timing for the review requests for different products?
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We let some customers use their product for a certain period of time before requesting the review - but some items don't need the same wait time.... -
07 Oct, '21
Laura MergedWe'd like to be able to set different lengths of time for review requests. We sell art and jewelry which can be reviewed rather quickly (7-10 days), but we also sell seeds, which people really can't review for months after they buy them (3-4 months). We also sell baking ingredients which be nice to send a review request maybe a month later.
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11 Oct, '21
Judge.me Admin Merged"Different time frames for review requests" (suggested by Laura on 2021-10-07), including upvotes (1) and comments (0), was merged into this suggestion.
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20 Nov, '21
Rahul Chabra MergedHi, some of our products are delivered in 10 days and some in 21 days. We need a feature where in we can set up automatic trigger collection wise we reviews comes faster.
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19 Jul, '22
Rachael MergedWe'd like to see the option to customize each email sent for each product on an order. As it stands right now, if we opt to send an initial review request for each product on an order, they all have to be identical.
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05 Sep, '23
Eric MergedWe would like the option of timing our product email requests differently based on a specific product/product type.
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05 Oct, '23
Julian MergedSend different review request templates for different products.
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25 Jan, '24
Judge.me Admin"Collection wise automatic review set up." (suggested by <Hidden> on 2021-11-20), including upvotes (1) and comments (0), was merged into this suggestion.
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25 Jan, '24
Judge.me Admin"please make sending time variable based on product purchased" (suggested by <Hidden> on 2020-06-03), including upvotes (4) and comments (2), was merged into this suggestion.
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09 May, '24
Suzi PI agree - we sell both custom and off-the-shelf products. One takes around 2 weeks, the other ships immediately. It would be helpful to schedule reviews based on groups or tags of products so they are sent at the appropriate time. I know this could be achieved by switching on the 'delivery' timing, but this doesn't work for us as we manage that through a different platform.