All suggestions

Integration with Helpscout

14
7

Would be fantastic to be able to see what reviews a customer has left in our support software. We use HelpScout, so we're a little biased.


Suggested by: Patrick

Done

Comments: 7

  • 15 Feb
    Shannon

    I would love to see an integration to Help Scout as well

  • 15 Feb
    Moderator Admin

    Hi Shannon,

    Thanks for the feedback. Please don't forget to upvote this feature request (see green "Upvote" button above) as feature requests are ranked on number of votes. Thanks!

  • 06 Mar
    Nate Evans

    HelpScout! I would love to see that integration happen!

  • 14 Mar
    Patrick

    It would be extremely helpful to be able to cancel review requests directly from Helpscout as well. For example, the ability to cancel a review request when receiving a negative email or a return request from a customer that has not already been sent a request.

  • 14 Mar
    Athena

    I second Patrick's suggestion of being able to cancel review requests directly from Helpscout.

  • 22 Mar
    Luke B

    Also use Helpscout and this would be ideal!

  • 11 Apr
    Moderator Admin

    Hi,

    This feature is now done, you can integrate Judge.me with HelpScout. Once enabled, Judge.me will check for certain tags in your HelpScout mailbox and if a tag is detected for an email, we add that email address of that email to your blacklist automatically.

    To enable the integration, please see here: https://judge.me/settings?jump_to=helpscout

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