Integration with Helpscout

Comments: 10

• 15 Feb, '18
  Shannon

  I would love to see an integration to Help Scout as well

• 15 Feb, '18
  Moderator Admin

  Hi Shannon,
  
  Thanks for the feedback. Please don't forget to upvote this feature request (see green "Upvote" button above) as feature requests are ranked on number of votes. Thanks!

• 06 Mar, '18
  Nate Evans

  HelpScout! I would love to see that integration happen!

• 14 Mar, '18
  Patrick

  It would be extremely helpful to be able to cancel review requests directly from Helpscout as well. For example, the ability to cancel a review request when receiving a negative email or a return request from a customer that has not already been sent a request.

• 14 Mar, '18
  Athena

  I second Patrick's suggestion of being able to cancel review requests directly from Helpscout.

• 22 Mar, '18
  Luke B

  Also use Helpscout and this would be ideal!

• 11 Apr, '18
  Moderator Admin

  Hi,
  
  This feature is now done, you can integrate Judge.me with HelpScout. Once enabled, Judge.me will check for certain tags in your HelpScout mailbox and if a tag is detected for an email, we add that email address of that email to your blacklist automatically.
  
  To enable the integration, please see here: https://judge.me/settings?jump_to=helpscout

• 08 Apr, '20
  victoria

  there is a catalog where you can see all the features?

• 08 Apr, '20
  victoria

  where can i see a user manual or features guide please?

• 13 Apr, '20
  Moderator Admin

  You can learn more about the integration here: https://support.judge.me/support/solutions/articles/44001260217-help-scout-integration Basically, our integration will Help Scout integration will allow you to effectively manage the blacklist for review requests inside Judge.me. The full features from help scout is here https://www.helpscout.com/all-features/