A customer Q&A question that we receive for a particular product can be very useful for other products too, so it would be great to be able to group these questions, similar to theproduct review grouping feature.
These 'Product Q&A groups' can quite often need to be different to the 'Product review groups', however, so it would need to be possible for merchants to choose between a few different automation settings, or simply to just manually select where each Q&A question should be appearing, at the moment when the question is replied to.
To give a very simple example of why different groupings can be needed:
We might want to group the reviews for all of the colours and material types we have for a certain bag, however, a customer might ask a very specific question about a particular colour or a particular material, and we would not want this displaying on all pages.
Comments: 4
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16 Jun, '18
Daniel Rahman MergedTitle says it all. Would be great if we could share Q&A accross multiple products. Also share hand picked reviews accross products.
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15 Aug, '19
Andy MergedOften a question asked of a product is general to a category of products (e.g. "How do Nike shoes fit?")
Once an answer is provided, that Q/A pair should be allowed to be shared across multiple products, either by manually choosing the items or using a Shopify Collection. -
20 Aug, '19
Admin"Q&A Product Groups: Share questions across products" (suggested by Daniel Rahman on 2018-06-16), including upvotes (1) and comments (0), was merged into this suggestion.
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20 Aug, '19
Admin"Share Question / Answers across multiple products and collections." (suggested by Andy on 2019-08-15), including upvotes (1) and comments (0), was merged into this suggestion.