Tag Verified Reviewers in Shopify Customer record

45 votes

When Judge.me has a verified reviewer determined, tag the customer's record and/or order with a tag, like JUDGEME_REVIEWER, so we can zero in on those people in our Shopify database. could make the tag something set in Setting.

Done Suggested by: Alan (20 Mar, '18) • Upvoted: 21 Jan • Comments: 15

Comments: 15

06 Aug, '18
Doreen Merged
I would like to automatically exclude a group/type of customers from the Judge.me reviews. I serve BOTH end-consumer as well as wholesale through the Shopify website, and only want the end-consumers to receive the Review requests. It's confusing if wholesale customers receive these.

Instead of manually adding email addresses to the blacklist, it would be better and more robust if Judge.me could exclude customer types, based upon whether they are tagged or not eg "wholesale" or "trade". This w
04 Sep, '18
Moderator Admin
We currently don't have the Shopify permissions as an app developer to add this tag to your customers (https://shopify.com/admin/customers).
Updating our permissions requires all Judge.me merchants (on Shopify) to accept these new permissions. This causes a lot of issues in customer support and for merchants internally. Therefore we will currently not add this permission.

In the future, we may update our permissions / add new permissions so we are still considering this.

Keep on upvoting :)
22 Oct, '18
Moderator Admin Merged
"Ability to filter review requests based on applied customer rtags" (suggested by Matt on 2018-09-25), including upvotes (0) and comments (0), was merged into this suggestion.
16 Nov, '18
Neoballs
This would be a really good feature. If we could have a week to add permissions or something, I'm sure 99% of judge.me customers would be happy with the update.
25 Nov, '18
Moderator Admin
We had a lot of issues in the past with asking for additional permissions so we will wait with adding further permissions for now.
14 Dec, '18
Adam Merged
I feel that a great feature would be the automatic Blacklisting of customers based on tags. For my company's purposes we would likely use to Blacklist wholesale customers from receiving requests to review products.
25 Jan, '19
Moderator Admin
"Automatically Blacklist Wholesale Customers By Shopify Tag" (suggested by Adam on 2018-12-14), including upvotes (1) and comments (0), was merged into this suggestion.
25 Jan, '19
Moderator Admin
"Automated blacklist exclusion of Shopify customers, based upon Shopify tags" (suggested by Doreen on 2018-08-06), including upvotes (2) and comments (1), was merged into this suggestion.
12 Apr, '22
Berry van Middendorp Merged
It would be very helpful if there is a function to tag a customer that has sent a review. This customer shows engagement and is often rewarded with discounts. It would be very helpful to have the possibility to automatically tag this customer.
19 May, '22
Judge.me Admin
"Tagging customer after a review" (suggested by Berry van Middendorp on 2022-04-12), including upvotes (1) and comments (0), was merged into this suggestion.
21 May, '22
Callum
Hi team, please can you give an update on this, it's been 4 years and this would be a very helpful feature, especially now with the new Shopify customer segmentation feature live
27 Jun, '23
Regina
We are looking to reward reviewers with a free product and we need to be able to identify them in shopify segmentation. This is a basic reward mechanic and is an essential addition for a review app, especially paid option
20 Sep, '23
Daniel Kenney
Just throwing in my 2 cents regarding the permission issue - how is that things like Mechanic can make conditional permission requests? i.e. - they only require permissions for things I'm using - otherwise if I remove that thing it also removes the permission.

The reason I ask is because, if this was possible (which it appears to be) - couldn't the request for the permission only occur as a result of enabling this setting which is disabled by default. That way only customers who require this functionality need to grant this permission and it eliminates the stress of customer support and merchant concern because it only affects those who require it.
21 Jan
Sourav Ghosh
I am so surprised that such an essential basic feature is still not available!
24 Jan
Judge.me Admin
Hi everyone,
We are pleased to announce that this has been implemented.
Judge.me will pass "Wrote Judge.me email review" and "Wrote Judge.me web review" tags to Shopify customer record.
The setting will be applied for new reviews and is enabled be default.
Setting can be found:
- Old app admin: Settings -> Advanced -> Advanced settings -> Synchronize customers with Shopify
- New app admin: General settings -> Advanced -> Sync customers with Shopify